By placing an order, you confirm that you have read, understood, and accepted the following policy.

1. Time Frame

• Processing Time: 1-3 business days.
• Estimated Shipping Time: 9-13 business days.

Total Estimated Delivery Time: 12-16 business days (Processing Time + Shipping Time)

2. Shipping Fees

• Free Shipping: Available for orders $100 and above.
• Flat Rate Shipping:
• US: $7.99
• Canada, UK, Australia: $11.99
• Other Countries: not served

3. Wrong Address Disclaimer

Please double-check your address before submitting your order. Orders with incorrect addresses are non-refundable, and KaloToys is not responsible for orders sent to the wrong address entered at checkout. If your order has already shipped, we cannot change the address.

4. International Orders and Customs

For international orders, KaloToys is not responsible for any customs, duties, taxes, or fees charged by your government. Delivery times vary and may take longer due to customs processing.